From your first phone call right through until you get back home we’re on hand to help with all aspects of your trip. We can assist with standard services from spa treatments and restaurant reservations right through to more challenging and unique requests. You’ll also have access to local support in your destination for on the spot help.
A dedicated and discreet team of 8 housekeepers work in shifts throughout the day providing cleaning and turn-down services.
There is a full-time butler service provided at Mas Mateu – the butler acts as a concierge, sommelier and waiter throughout your stay. For larger parties additional waiting / service staff will be on hand.
Food & Drink
The rental price includes two chefs, head chef and a pâtissier, who have experience in Michelin starred kitchens and are on hand to serve guests seven days a week. The chefs can prepare anything from a 21 course degustation menu through to Argentinian BBQs. Food & drink charged at cost.
There are a range of activities and services available at Mas Mateu for guests to enjoy and the team are very well connected locally.